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Frequently Asked Questions

Product Information
Specifications
Installation
Maintenance
General Questions
Safety

Product Information

Does the glass require a "special" fireplace? 
No.  Our product is designed to be used in a vented, solid fuel-burning fireplace equipped with a gas outlet. 
 
Can I convert my wood-burning fireplace to gas?
Yes.  We have several clients who have called a contractor or plumber and have plumbed natural gas and even propane to their fireplace.  This is not an uncommon home improvement and the cost is typically very reasonable. 
 
How much glass do I need?
The amount of glass for each fireplace varies depending on size and fill depth.  Most average fireplaces are 36 inches wide at the front, 28 inches at the back, and 18 inches deep (front to back).  A 3 inch fill level will take about 90 pounds of glass.  We find that average ’condo’ size fireplaces (24 inches wide x 18 inches deep x 3 inches thick) take 67 pounds for a 3 inch fill depth.  Full size fireplaces that exceed a 36 inch width or 24 inch depth or require 4 inch fill levels can take in excess of 90 pounds.

*The easiest way to calculate how much you need is to use the online calculator, Found Here.  An additional inch (or more) of lava rock or pea gravel "fill" should then be used to minimize on the cost.
 
Does the Aquatic Glassel tempered glass product produce heat?
Yes.  The glass itself radiates heat and provides a constant flow of heat to warm your home.  This product produces more heat than gas logs (up to 600% more) and is far more efficient primarily because there is nothing blocking the radiant heat produced by the flame and hot glass.
 
What is the difference between your glass and other glass?
The most obvious difference is our glass is specially processed tempered glass (patents pending).  Beyond that the difference between ‘our’ glass and ‘other’ tempered glass is a trade secret.
 
What makes your product so unique?
Aquatic Glassel is the only product in the marketplace that; burns clean, is odorless and pollution free, creates instant romance and ambiance, has interchangeable colors, never creates a mess, is not sharp, is environmentally safe, affordable, unique, easy to assemble and install, and is fabricated from formulated, tempered and processed glass that will not change colors nor degrade, and lasts a lifetime.  How is that for a start?
 
Can I use ordinary glass in my fireplace? 
No.  Ordinary glass or even typical tempered glass will look like trash glass in your fireplace and can pop or even shoot out a shard or two into your room.  Laminated windshield glass will blacken and melt.  Be careful not to place products in your fireplace that you are unfamiliar with.  For example, tempered windshield glass incorporates a plastic film that will generate a most annoying smoke and odor and by its chemical make up can generate a poisonous gas!
 
Can I use my existing gas pipe or do I need to buy a new pipe?
If your gas pipe is not rusted and displays an adequate flame in your fireplace, you may use your existing burner pipe.  However, for full warranty coverage you need to install a new pipe.  For those who wish to create a custom or brilliant flame we suggest you consider our many configurations.
 
Does the glass discolor?
No.  Aquatic Glassel products are manufactured from specially formulated, tempered glass that is immune from any degradation due to thermochromism (effect on color due to heat) and photochromism (effect on color due to light).
 
Can the glass get dirty?
Yes.  Like any household furnishing the glass can get dirty and dusty.  If there is an obvious build up of dirt, you can scoop out the glass and wash it with dish detergent followed by a thorough rinse.
 
Is the glass sharp?
No.  The special processing (patent pending) allows the glass to be handled without worry.  There is a special process involved thereafter to assure the glass is safe and relatively free of all sharp edges.  You can literally pick up and squeeze the glass pieces without risk of cuts or glass slivers.  However, like all glass products, you can degrade and sharpen this product by dropping or misusing the glass.  Please use common sense.  And please keep small children away from it as they will most likely try to put it in their mouth.
 
Are there any odors from the glass?
No.  The glass is clean and does not degrade nor generate any malodorous nor odiferous fumes.
 
Will this product discolor or leave soot on my fireplace mantle?
No.  Not when installed and used properly.
 
When will I have to replace the glass? 
Good question.  We have had this product burning in Quality Control for five years without any degradation in the color or physical properties.  Aquatic Glassel offers an exclusive 1000-day product warranty.
 
How many colors do you offer?
Over 300!  We have the base product in clear, grays, bronzes, blacks, greens, blues, sterling coated, titanium coated, chromium coated.  We have many more colors in the form of toppers.  Many of our customers like to mix the colors to create different combinations.  We are constantly developing new colors and products to add to our product offering.

Can I add or change colors?  
Yes. You may add or mix colors at anytime to create special effects.  We have several customers that have purchased multiple colors to change the look of their fireplace at various times of the year.
 
Is the glass chemically treated?
No.  There is no chemical treatment nor chemical surface coating on this product nor are there any chemical bi-products generated from using Aquatic Glassel products.
 
I rent my home.  Can I remove the glass?
Yes.  We have several customers who rent but desire the ambiance and warmth of a fireplace.  Aquatic Glassel can be easily removed and placed in a new fireplace.  You may transport the product to and from multiple fireplaces and households.
 
As a homeowner, will this product increase the value of my home?
Yes.  Each and every homeowner who has purchased this product considers this a home improvement.  Our product is marketed in model homes as an upgrade to gas logs.  Several real estate agents offer our product as value added home upgrades.
 
Does your product produce any bi-products?
No.  None.  This product does not breakdown or add any bi-products to the combustion elements created by burning natural gas or propane.
 
Do I need to leave the flue open when in use?
Yes.  We suggest that anytime you burn your fireplace you make sure adequate ventilation is provided including leaving the fireplace doors open.
 
Does this product only work in fireplaces?
No.  We have many clients who use this product in outdoor fire pits.
 
Will the Aquatic Glassel product work with propane?
Yes.  However, when using propane in your fireplace it is very important to be sure the bottom of the fireplace is sealed completely.  Propane gas has a tendency to sink whereas natural gas tends to rise.  Special provisions must be taken before propane can be used.  Please consult your local authorized dealer for application assistance.

What if I don’t know my fireplace dimensions?  Can I still order your product?
Yes.  The amount of glass for each fireplace varies depending on size and fill depth.
Any excess glass ordered can be returned for a full credit (minus shipping) anytime within 30 days.
 
Can I use your glass product in an outdoor fire pit?
Yes, absolutely.  This product is used in several outdoor fire pit applications and is easily cleaned with water.  The evening brilliance is spectacular.

You can download the Fire Pit Manual Found Here for information on how it is done.

Will the glass around the burner pipe get hot?
Yes.  Like all products that conduct heat, the longer the fireplace is on the warmer the surrounding glass will get.

Will the burner pipe be visible?
No.  We cover the entire burner pipe.  However, sometimes the gas inlet is exposed due to its location in the fireplace.  Several of our fireplace clients have added glass to cover everything inside their fireplace.
 
What if I order too much glass?  Can I return it?
Yes.  You may return any excess glass to the factory, after receiving a return authorization, for an immediate credit (minus shipping).
 
Can I use Aquatic Glassel glass products with gas logs?
Yes.  However, we suggest you consider the décor of your home when making this decision.  Gas logs and Aquatic Glassel do not generally compliment each other.
 
Can I take your glass product with me if I move?
Yes.  We have several customers who rent, or even purchase this as a tool to sell their home.  One of the product benefits is that you can remove the entire product within 30 minutes, safely, without risk of spreading dirt and filth in your home.
 
How do I store your glass when I transport it?
Simple.  You may use simple sandbags or any box that accommodates the size and weight of the glass.  
 
Will the glass break any further when in use?
No.  The Aquatic Glassel product will last literally forever when left within the fireplace.  Like all glass products there is a risk of breaking pieces due to mishandling or during transport.  When you re-install the product after moving, there may be some glass sediment or broken pieces at the bottom of your container.  You may return any portion of the glass product to the company per warranty guidelines and receive as much as 110% by weight, replacement glass at no cost.

Purchase Online Here

Go to Table of Contents

Specifications

How much glass do I need?
The amount of glass for each fireplace varies depending on size and fill depth.  Most average fireplaces are 36 inches wide at the front, 28 inches at the back, and 18 inches deep (front to back).  A 3 inch fill level will take about 90 pounds of glass.  We find that average ’condo’ size fireplaces (24 inches wide x 18 inches deep x 3 inches thick) take 67 pounds for a 3 inch fill depth.  Full size fireplaces that exceed a 36 inch width or 24 inch depth or require 4 inch fill levels can take in excess of 90 pounds.

What fill level or thickness do you recommend for the glass?
Your entire fireplace floor minimum.  You can even build up the fill level to bury any gas nozzle that extends from the wall.  This option is up to the individual as the cost increases per pound.  However, we find best fire and flame results from a fill thickness between 3 inches and 4 inches.  Fireplaces that are flush with the floor or hearth usually have a wedge shaped fill level starting at ½ inch up front to about 3 inches to 4 inches at the back wall.

Do I need sand in the bottom of my fireplace?
No.  This is a good question.  The Aquatic Glassel tempered glass pieces act as a natural medium to scatter the gas in random order.  Thus creating unique flames.  Exotic Flames, really...  You do not need sand unless you have noisy gas pipes or burner pipes.  In that case the sand can act as a ’muffler’ and allow increasing the gas with less noise.  If sand is used, make sure it is bone dry.

What if I don’t know my fireplace dimensions?  Can I still order your product?
Yes.  Any excess glass ordered can be returned for a full credit anytime within 30 days (minus shipping).

Will your glass work in any type of gas fireplace?
No.  This product is not meant for direct vent or ventless fireplaces at this time.  Keep an eye on the website as this will probably not be the case for long.

Will the glass fall out if my fireplace has no front ‘lip’ or ‘edge’?
No.  What we have done with several installations is to form the glass bedding in a wedge shape.  You can start with ½ inch of glass up front near the edge and form the ‘wedge’ shape to 3 inches to 4 inches near the back wall.  This eliminates concern for falling glass.

Where shall I set my burner in the fireplace?
That depends entirely on what type of flame you desire.  The number and type of burner pipes and the size of your fireplace are taken into consideration.  We like to center the burner pipes (left to right) and face the holes downward.  The flame has a tendency to be drawn up and moves towards the rear wall.  If you set the burner pipe slightly to the front and center of the fireplace, the viewing of the flames is spectacular.

Is a burner pipe needed?
Yes.  The burner pipe is used for the gas and is placed directly under the Aquatic Glassel tempered glass pieces.

Can I use your glass product in an outdoor fire pit?
Yes, absolutely.  This product is used in several outdoor fire pit applications and is easily cleaned with water.  The evening brilliance is spectacular.

Will the glass around the burner pipe get hot?
Yes.  Like all products that conduct heat, the longer the fireplace is on the warmer the surrounding glass will get.

Will the Aquatic Glassel product work with propane?
Yes.  However, when you use propane in your fireplace it is very important to be sure the bottom of the fireplace is sealed completely as propane gas has a tendency to sink whereas natural gas tends to rise.  A safety alternative would be to use a ’pan’ in the bottom of your fireplace with your burner pipe to deflect the propane gas upward.

Is your product odorless?
Yes.  One of the many product qualities and attributes is that there is no odor whatsoever and the product burns cleanly without any degradation at all.

Will the burner pipe be visible?
No.  We cover the entire burner pipe.  However, sometimes the gas inlet is exposed due to the location where the plumbing was done.  Several of our fireplace owners add glass to cover everything within their fireplace.

Can I cover my gas inlet with the Aquatic Glassel tempered glass?
Yes.  Most all of our fireplace owners who install Aquatic Glassel make every attempt to cover the gas inlet.  This is optional as it does increase the cost of your system due to the additional glass needed.

Purchase Online Here

Go to Table of Contents

Installation

How long does installation take?
If your fireplace is prepared, you can install Aquatic Glassel within 15 minutes.  Anyone can clean, paint, and install within one hour.

Can I install the glass myself?
Yes.  You can install any component of the system by yourself.

What fill level or thickness do you recommend for the glass?
Your entire fireplace floor minimum.  You can even build up the fill level to bury any gas nozzle that extends from the wall.  This option is up to the individual as the cost increases per pound.  However, we find that the best fire and flame results are from a fill thickness between 3 inches and 4 inches.  Fireplaces that are flush with the floor or hearth usually have a wedge shaped fill level starting at ½ inch up front to about 3 to 4 inches at the back wall.

Can I cover my gas inlet with the Aquatic Glassel tempered glass?
Yes.  Most all of our fireplace owners who install Aquatic Glassel make every attempt to cover the gas inlet.  This is optional as it does increase the cost of your system by increasing the amount of glass purchased but is truly worth the end result.

Do I need sand in the bottom of my fireplace?
No.  This is a good question.  The Aquatic Glassel tempered glass pieces act as a natural medium to scatter the gas in random order, thus creating unique flames (Exotic Flames, really). You do not need sand unless the gas pipes or burner pipes are noisy.  Then the sand can act as a ’muffler’.

Is a burner pipe needed?
Yes.  The burner pipe is used for the gas and is placed directly under the Aquatic Glassel tempered glass pieces.

Will the burner pipe be visible or do I completely cover it?
We cover the entire burner pipe.  The glass itself will act as a natural diffuser and scatter the gas safely within your fireplace creating a unique and beautiful flame.

Can I use my existing gas pipe or do I need to buy a new pipe?
After removal of the old fireplace components, you may use your existing burner pipe if your pipe is not rusted and displays an adequate flame.  However, we feel you usually need to install a new burner pipe to increase your heat efficiency and to create a custom or brilliant flame.  We suggest you consider other configurations of burner pipes.

Where shall I set my burner in the fireplace?
That depends entirely on what type of flame you desire, the number and type of burner pipes and the size of your fireplace.  We like to place the burner pipes to the center (left to right) and slightly towards the front.  We turn the pipes so that the holes are facing downward.  We do this because the flame has a tendency to be drawn up and moves towards the rear wall.

Do I need to clean my burner pipe?
Yes.  Today’s fireplace market has yet to accept the ‘clean fireplace concept’.  What this means is that even most new burner pipes are ‘dirty’.  The paint or coating used will burn off and create soot or a release of oil.  Therefore, it is important to take some paint remover or acetone and wipe your burner pipe clean.  This will reduce or ultimately eliminate any risk of ‘soot’ or discoloring of your Aquatic Glassel product.

Can you add more than one burner pipe?
Yes.  Most of our fireplace owners who have large fireplaces install multiple burner pipes to create custom flames.  Send us the dimensions of your fireplace and we can recommend an appropriate configuration.

What about my existing dirty fireplace walls?
Your choice is simple.  Either hire someone to sweep, clean, and paint your fireplace or do it yourself.  To put a clean burning product in a filthy fireplace is completely counter productive and has an ill effect on the end product and goals.

Do I need to clean my fireplace or fireplace walls before installation?
Yes.  A dirty fireplace wall defeats the entire purpose of installing a clean product.  It would be no different than showering and then putting on dirty clothes.

What type of paint should I use?
You can use heat resistant certified paint, which is covered by a warranty.  However, as an alternative you can use a flame and heat resistant fireplace or barbecue paint.  Consider a paint that will resist heat to 1200 degrees Fahrenheit.

If I paint my fireplace by myself should I worry about over spray?
Yes.  Most fireplace or barbecue heat resistant paint is oil based and carries in the air.  It is important to surround your furniture and carpet with drop cloths.  You may use acetone or paint thinner to clean most over spray on marble and tile.  Consult your vendor before using any cleaner.

I rent my home. Can I remove the glass?
Yes.  We have several customers who rent but desire the ambiance and warmth of a fireplace.  Aquatic Glassel is easily removed and cleaned.  You may transport the product to and from multiple fireplaces and households.

Are screens or glass doors needed?
No.  Other than for child’s safety and curiosity there is no obvious reason to keep any screens on the fireplace unless your décor presents a need.  There is no popping or risk of burning ash from the product as a risk to your home.

What do I do with my existing gas logs?
Whatever you wish to do.  Garage sales, hand-me-downs, or trash are the most common uses for the outdated product.

What holds the glass in place?
Nothing.  The sides and back of your fireplace act as walls for the glass.  If there is a front lip or if the fireplace is sunken down there is a natural front wall.  However, if the fireplace is flush with the floor or hearth, you should consider a wedge shaped design that slopes from low in front to higher in back.  Typically this is ½ inch glass in front that slopes up to 3 to 4 inches in back.

Can I convert my wood-burning fireplace to gas?
Yes.  We have several clients who have called a contractor or plumber and have installed a standard natural gas or even propane source in their fireplace.  This is not an uncommon home improvement and the cost is typically very reasonable.

Will the glass fall out if my fireplace has no front ‘lip’ or ‘edge’?
No.  What we have done with several installations is to form the glass bedding in a wedge shape.  Typically this is ½ inch glass in front that slopes up to 3 to 4 inches in back.  This eliminates concern for falling glass.

Can I use Aquatic Glassel glass products with gas logs?
Yes.  However, we ask that you consider the decor of your home as the gas logs used with our product are typically a contradiction in decor.  This also voids the warranty.

Can I take your glass product with me if I move?
Yes.  We have several customers who rent or even purchase the glass as a tool to sell their home.  One of the product benefits is that you can remove the entire product configuration within 30 minutes safely without risk of dirt and filth.

Purchase Online Here

Go to Table of Contents

Maintenance

Does the glass require upkeep or product maintenance?
No.  Other than occasional mixing or raking of the glass as desired, the product itself will last for years without any degradation.  Aquatic Glassel has an exclusive 1000-day product warranty.

Does the glass discolor?
No.  All Aquatic Glassel products are formulated, tempered glass and are immune from any degradation due to thermochromism (effect on color due to heat) and photo chromism (effect on color due to light).

Can the glass get dirty?
Yes.  Like any household furnishing, the glass can get dirty and dusty.  If there is an obvious build up of dirt, you can scoop out the glass and wash with water.

Will this product discolor or leave soot on my fireplace mantle?
No.  Never.

When will I have to replace the glass?<
Good question.  We have had this product burning in Quality Control for five years without any degradation to the color or physical properties.  Aquatic Glassel offers an exclusive 1000-day product warranty.

Do I need to leave the flue open when in use?
Yes.  We suggest that anytime you burn any product within your home that there is ample ventilation.

Do I need to sweep my chimney after installation?<
Rarely.  If your chimney has never been swept prior to installation, then at some point consider a chimney sweep.  Our product will not generate soot but you may wish to have a chimney sweep done as simple maintenance from weather and chimney corrosion.

What type of paint should I use?
You can use a flame and heat resistant fireplace or barbecue paint.  Consider paint that will resist heat to 1200 degrees Fahrenheit.

If I paint my fireplace by myself, should I worry about over spray?
Yes.  Most fireplace or barbecue heat resistant paint is oil based and carries in the air.  It is important to surround your furniture and carpet with drop cloths.  You may use acetone or paint thinner to clean most over spray on marble and tile.  Consult your vendor before using any cleaner.

What holds the glass in place?
Nothing.  The sides and back of your fireplace act as walls for the glass.  If your fireplace has a front lip or if the fireplace is sunken down there is a natural front wall.  However, if you have a fireplace that is flush with the floor or hearth, you should consider a wedge shaped design that slopes from low in front to higher in back.  Typically, this is ½ inch glass in front that slopes up to 3 to 4 inches in back.

Do I need to clean my burner pipe?
Yes.  Today's fireplace market has yet to accept the ‘clean fireplace concept'.  What this means is that even most new burner pipes are ‘dirty'.  The paint or coating used will burn off and create soot or a release of oil.  Therefore, it is important to take some paint remover or acetone and wipe your burner pipe clean.  This will reduce or ultimately eliminate any risk of ‘soot’ or discoloring of your Aquatic Glassel product.

Purchase Online Here

Go to Table of Contents

Safety


Is the glass sharp?
No.  The special processing (patent pending) allows the glass to be and feel smooth with rounded edges.  There is a special process involved thereafter to assure the glass is safe and is not sharp at all.  You can literally pick up and squeeze the glass pieces without risk of cuts or glass slivers.  However, like all glass products, you can degrade and sharpen this product by dropping or misusing the glass.  Please use common sense.

Are there any odors from the glass?
No.  The glass is clean and does not degrade nor generate any malodorous nor odiferous fumes from Aquatic Glassel products.

Does your product produce any bi-products?
No.  None.  The product is resistant to natural gas flames and natural gas burns relatively clean.

Do I need to leave the flue open when in use?
Yes.  We suggest that anytime a product is burned within the home that there is ample ventilation.

Is your product safe around children?
Like any household product, toy, or furnishing, you must consider safety measures at all times.  Although a fireplace screen is optional for Aquatic Glassel products, we STRONGLY urge you to consider fireplace screens as preventative measures for the safety of your children at all times.

Is the glass chemically treated?
No.  There is no chemical treatment nor chemical surface coating on the glass at all nor are there any chemical bi-products generated from using Aquatic Glassel products.

Are screens or glass doors needed?
No.  Other than for your child’s safety and curiosity there are no obvious reasons to keep any screens on the fireplace unless your decor presents a need.  There is no popping or risk of burning ash from the product as a risk to your home.

Will the glass around the burner pipe get hot?
Yes.  Like all products that conduct heat the longer the fireplace is on the warmer the surrounding glass will get.

Will the glass break any further when in use?
Other than some of the Glass Drops or Ice, the Aquatic Glassel product will last literally forever when left within the fireplace.  Like all glass products, there is a risk of breaking pieces during transport and mishandling.  When you re-install the product after moving there may be some glass sediment or broken pieces at the bottom of your bag.  You may return any portion of the glass product to the company per warranty guidelines and receive as much as 110%, by weight, replacement glass at no cost.

Purchase Online Here

Go to Table of Contents

General Questions

Does the Aquatic Glassel tempered glass product produce heat?
Yes.  The glass itself does conduct heat and allow an open flow of heat to warm your home.  This product produces more heat than gas logs and is far more efficient primarily due to there being nothing blocking the heat from radiating into the room.

What if I don’t know my fireplace dimensions, can I still order your product?
Yes.  The amount of glass for each fireplace varies depending on size and fill depth.  Any excess glass ordered can be returned for a full refund (less shipping) anytime within 30 days.

What makes your product so unique?
The Aquatic Glassel product is the only product on the marketplace that; burns clean, produces no odor, no pollution, no mess ever, not sharp, environmentally safe, affordable, easy to assemble and install, instant romance and ambiance and interchangeable colors.  The specially processed glass will not produce soot, change colors or degrade.  It has brought warmth and elegance to all of our customer’s homes.  How is that for a start?

I rent my home. Can I remove the glass?
Yes.  We have several customers who rent but desire the ambiance and warmth of a fireplace.  Aquatic Glassel is easily removed and is easy to clean with water.  You may transport the product to and from multiple fireplaces and households.

As a homeowner, will this product increase the value of my home?
Yes.  Each and every homeowner who has purchased this product considers this a home improvement.  Our product is marketed in model homes as an upgrade to gas logs.  Several real estate agents offer our product as value-added home upgrades.

Can I use your glass product in an outdoor fire pit?
Yes, absolutely.  This product is used in several outdoor fire pit applications and is easily cleaned with water.  The evening brilliance is spectacular.

Can I use my existing gas pipe or do I need to buy new pipe?
After removal of the components of your fireplace, you may use your existing burner pipe if your pipe is not rusted and displays an adequate flame.  However, we feel you usually need to install a new burner pipe to increase your heat efficiency and to create a custom or brilliant flame.  We suggest you consider other configurations of burner pipes.

What is the difference between your glass and other glass?
The most obvious difference is our glass is specially processed and tempered (patented). Beyond that answer, the difference between ‘our’ glass and ‘other’ tempered glass is a trade secret.

What if I order too much glass, can I return it?
Yes.  You may return any excess glass to the manufacturer for an immediate credit (minus shipping costs).  Please contact your dealer to obtain an RMA# before returning product.

How many colors do you offer?
Over 300.  We have the base product in crystal clear, bronze, gray, dark gray, black, clear, blue, green, dark blue, darkest blue, dark green, silvered (sterling coated), gold coated (chromium coated), and many more being developed each and every week.  Base glass is available in six different sizes.  Various topper glass have expanded our ever-growing list of colors.  Many of our customers like to mix the colors to create many different combinations.  The availability of colors varies depending on orders and different specifications.

Can I add or change colors?
Yes.  You may add, create or mix colors at anytime.  We have several customers who purchase multiple colors to interchange within the same fireplace.

Is the burner pipe completely covered?
Yes.  The burner pipe is completely covered with glass so it is not an eyesore for the customer.  The processed, tempered glass naturally scatters the natural gas emitted from the pipe to safely create dazzling and unique controlled flames.

Can you add more than one burner pipe?
Yes.  Most of our fireplace owners who have large fireplaces install multiple burner pipes to create custom flames.  Feel free to consult with us for advice on this subject.

What do I do with my existing gas logs?
Whatever you wish to do.  Garage sales, hand-me-downs, or trash are the most common uses for the outdated product.

Does this product only work in gas fireplaces?
No.  We have several clients who use this product with propane gas sources including natural gas and propane outdoor fire pits.

Can I convert my wood-burning fireplace to gas?
Yes.  We have several clients who have called a contractor or plumber and have installed a standard natural gas or even propane source into their fireplace.  This is not an uncommon home improvement and the cost is reasonable.

What other products do you sell?
We have a new line of flame diverters to spread the flame through out the fireplace.  Look for upcoming products to include a full line and spectrum of glass products.

Can I use ordinary glass in my fireplace?
No.  Ordinary glass or even typical tempered glass will blacken almost immediately.  Laminated windshield glass will both blacken and melt.  Be careful not to place products in your fireplace that you are unfamiliar with.  For example, tempered windshield glass has plastic in it and will generate a most annoying odor and can also create a toxic poison!

Do I need sand in the bottom of my fireplace?
No.  This is a good question.  The Aquatic Glassel tempered glass pieces act as a natural medium to scatter the gas in random order, thus creating unique flames.  You do not need sand unless the gas pipes or burner pipes are noisy.  Then the sand can act as a ’muffler’ and allow the gas to be increased with less noise.  We do recommend you to use lava rock or pea gravel for at least 1/3 of your base to save on the expense of the Aquatic Glassel.

Can I take your glass product with me if I move?<
Yes.  We have several customers who rent or even purchase this as a tool to help sell their home.  One of the product benefits is that you can remove the entire product configuration within 30 minutes safely without risk of dirt and filth.

Will the Aquatic Glassel product work with propane?
Yes.  However, when you use propane in your fireplace it is very important to be sure the bottom of the fireplace is sealed completely as propane gas has a tendency to sink, whereas natural gas tends to rise.  A safety alternative would be to use a ’pan’ in the bottom of your fireplace along with your burner pipe to deflect the propane gas upward.

Is your product odorless?
Yes.  One of the many product qualities and attributes is that there is no odor whatsoever and the product burns cleanly without any degradation at all.

Can I cover my gas inlet with the Aquatic Glassel tempered glass?
Yes.  Most all of our fireplace owners who install Aquatic Glassel make every attempt to cover the gas inlet.  This is optional as it does increase the cost of your system by increasing the amount of glass purchased, but it is truly worth the end result.

Can I use Aquatic Glassel glass products with gas logs?
Yes.  However, we ask you to consider the décor of your home as the gas logs used with our product are typically a contradiction in décor.  This also voids the warranty.

How do I store your glass when I transport it?
Simple.  You may use sandbags, buckets or any box that accommodates the size and weight of the glass.

Will the glass break any further when in use?<
No.  The Aquatic Glassel product will last literally forever when left within the fireplace.  Like all glass products, there is a risk of breaking pieces during transport and mishandling.  When you re-install the product after moving there may be some glass sediment or broken pieces at the bottom of your container.  You may return any portion of the glass product to the company per warranty guidelines and receive as much as 110% by weight replacement glass at no cost.

Our Phone Number and Email Address

Purchase Online Here

We take pride in our new product and take Patent Infringement very seriously!  There are several companies who have copied our product and or process  They will be in for a surprise when our patent number becomes available to the public.

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