You Can Createyour paradise

We provide the equipment and information to help you create your happy place.

our advantages


Here are some of the highlights and advantages you can expect
when dealing with a business that takes your needs and concerns seriously.

Protected &
Secure

We are so concerned with protecting your credit card information that we don't even offer to save it in our datebase. When there is no information to steal, there is no risk to you.

Paypal
Accepted

Some folks like to use Paypal because they don't want to take a chance, using a company’s built-in payment processor. That's why we offer Paypal as an alternative way to pay.

All Major
Credit Cards

Ever run into businesses that only accept a couple major credit cards, so you feel forced into using a less-preferred card for your purchase? Even if certain cards charge us higher fees, we would rather give you all the options.

Email
Support

Email support used to (and sometimes still does) mean waiting 24 hours or more for each response. Unless we are closed, you can normally expect a reply anywhere from minutes to a couple hours.

services we provide




NOTE: The indoor products we carry are to be used in fully-vented fireplaces, but may not be used in direct-vent or vent-free systems.

Timely, comprehensive pre-sales consulting via email, including but not limited to:
  • An assessment of your individual needs or wants
  • When applicable, a simple CAD drawing to clarify details
  • Supporting manuals and drawings
  • Installation support, via email or phone as necessary
  • Detailed quotes
  • Seasoned advice
  • Warranty support
  • When applicable, a pictorial mockup to help customer visualize products
  • Polite and professional responses
If you choose to Contact Us regarding your project, please include any information below that applies to your project:
  • Type of fuel you will use (natural gas or propane)?
  • If you are inquiring about a fire feature, please include the dimensions of the "burn area", such as the front width, back width and depth of a fireplace floor, or the inside diameter of a fire pit.
  • Do you plan to control the gas manually, or desire an ignition system?
  • List the type of decorative material you are interested in (such as FireGlass, FireBalls, etc.) or simply want a couple ideas.
  • Commercial or residential and are you concerned with meeting restrictive building codes?
  • Feel free to include pictures or drawings. You can email pictures to the email address found at the bottom of this page.
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How many?


Years in business

Answered questions

Countries served

Satisfied customers

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